Please read our Process page-
https://apart.sg/pages/process
Our assurance on zero cross contamination and mix-ups.
As we produce keepsakes made from different sensitive elements- ashes/hair/fur/breastmilk etc, we uphold a very strict and high standard of cleanliness to prevent any chance of contamination. Because we are not mass market, we do orders one by one, never in batches. After each order is done, we sanitise our tools and the entire area. The bowls we use to hold the elements are disposable.
*We use the term elements because "inclusions" in traditional jewellery making means flaw, and precious breastmilk/ashes/hair/teeth are NOT flaws.*
During our appointment, we will be labelling your elements with your unique order number. This will be seen in every step as we document the process for you. From there, you will also be able to see our work station and the tools we use- that it is in a clean and pristine state, and that it was also made separately from other orders.
How much breast milk is needed for each piece?
We require 15ml of breast milk, packed in double milk bags (chilled), per piece of jewellery.
What if my religion doesn't allow me to separate the ashes?
This is a very personal choice. We've had many clients who still went ahead to do it because they want to keep their loved ones close. However, in order to work around this, you can use hair instead.
Do I need the ashes to be powdered?
No. In fact, it is better to pass us bone fragments so we can pulverise it into the perfect size for your selected pieces of keepsake jewellery.
How much ashes/bones is needed for 1 piece of keepsake jewellery?
Just 1/3 teaspoon of ashes/bone is sufficient to make each piece of jewellery.
Any remaining cremains not used will be returned to you.
What can I do if there is no cremation?
A strand of hair/fur is enough for us to safely preserve such a precious memory to make these memorial jewellery. However if possible, do send at least 5 strands of hair/fur.
What happens if I do not have ashes or hair?
A part of a personal belonging of the person/pet who has departed, or something special that you and your loved one have shared can be infused into our keepsake jewellery. Please reach out to us using the Whatsapp Widget on the bottom right side of this page if you have any questions.
Is hair/fur better or bone/ashes better to make the jewellery?
There isn't a 'better' option. However, we can do more with bones, for example, have it visible in the keepsake rings.
How long will it take for me to receive the keepsake jewellery after purchase?
You will receive the jewellery and the remaining ashes/bones/hair/fur anywhere between 4-6 weeks after your order has been placed. We will notify you when the order is ready.
Can I wear my ring all the time, even when swimming or taking a shower?
Our jewellery is designed to be always be by your side. However, if you want your jewellery to last for as long as possible, do keep them dry and away from harsh chemicals.
How do I know my ring size?
Our rings are in accordance with the US ring sizes. Alternatively, you could head down to the nearest jewellery shop to get your sizing before placing an order. You could also schedule an appointment with us by clicking on the Whatsapp widget on the bottom-right of this page to reach out to us directly to try it on first before making an order.
Click the Whatsapp widget on the bottom-right of this page to reach out to us directly!
